Frequently Asked Questions - Scixa Saltar al contenido principal

Frequently Asked Questions

Find answers to common questions about using Scixa, submitting articles, managing your account, and more.

Account & Registration

How do I create an account?

To create an account, click the "Register" button in the top right corner of the page. You can sign up using your email address or through Google, ORCID, or LinkedIn. After providing your information, you'll receive a verification email. Click the link in that email to activate your account.

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I forgot my password. How can I reset it?

Click on the "Login" button, then select "Forgot Password". Enter the email address associated with your account, and we'll send you a password reset link. Follow the instructions in that email to create a new password. If you don't receive the email within a few minutes, check your spam folder.

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How do I delete my account?

To delete your account, go to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your personal data will be removed from our systems, though any articles you've published will remain with your name attributed (but your profile will be marked as "deleted user").

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Can I change my email address?

Yes, you can change your email address in Settings > Account > Email. You'll need to verify the new email address before the change takes effect. We'll send a verification link to both your old and new email addresses to ensure security.

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Still have questions?

Can't find what you're looking for? Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.

Average response time: within 24 hours